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Workplace Adjustments

Do you work for a Member and require a workplace adjustment? If so, Workplace Adjustments Case Manager Emma Fyles can help. You can request a workplace adjustment if you have a disability or suffer from a difficulty or disadvantage in your workplace. Common adjustments include: assistive technology – such as software or hardware (for example, […]

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Bullying and Harassment and Sexual Harassment support services

The Independent Complaints and Grievance Policy (ICGP) Programme was established to help ensure that Westminster, constituency offices and related locations are safe environments in which everyone can feel valued and respected. Following the 19 July Commons vote on the proposals outlined in the ICGP delivery report, two new independent helpline services are now live. These services offer […]

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Managing an Internship in Your Office

For information on short-term work experience placements for school pupils or college students, please see our page on ‘Organising Work Experience in an MP’s Office‘ Introduction Recruitment Induction Supervision Treatment Payment and Duration Certification/Reference and Feedback The Chartered Institute of Personnel and Development (CIPD) has developed a Charter, which offers a Code of Practice on […]

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Members’ Staff Training Course 2013 Directory published – Jan to June

The Members’ Staff Training Course Directory has now been published. This is your essential guide to the courses on offer from the House of Commons in partnership with Capita Learning and Development. All events featured in this directory are funded directly through the Department of HR and Change, not from your Member’s allowances. The Directory […]

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Security at Westminster and in Constituency Offices

As you’d like to hope, Parliament has about the best security and emergency planning of any place to work in the country.  This Guide can’t tell you everything (for security reasons of course!) but can point security-cleared staff in the right direction if you’d like more information on the procedures in place to keep our […]

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Setting Up the Office

Setting up the Office 2.1  Choosing the right office(s) 2.2  Furniture, Equipment and Stationery 2.3  Computers 2.4  Email 2.5  Data Registration 2.6  Confidentiality 2.7  Involving Volunteers, Work Experience Students, Interns 2.8  Registering Interests 2.9  Health and Safety Policy for constituency offices 2.10 Dealing with post and deliveries 2.1 Choosing the right office(s) The tasks performed […]

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Case management software information

Case Management Software So you are interested in case management software?  A number of case management software products are available from private suppliers.  Each of these is different and geared to meet a particular need, so it is important that you know exactly what use you want to make of the product before you buy. […]

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Training

Learning and Development The main resource for training for Members’ Staff is The Commons Learning and Development team. Courses take place both on the Parliamentary Estate and in regional cities, and if a course of interest is not available at a convenient location or date, they will endeavor to accommodate specific requirements, subject to sufficient demand. Courses are […]