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case management software
Case management software
16 March 2004
Revised 26 August 2005
The information below was supplied to us by The Speaker's Panel. If you have comments about any of these products, let us know using our feedback form. What we need is a brief comment (nothing libellous, please) plus your first name; we will add these to the bottom of this page.
Case
Management Software
So you are
interested in case management software?
A number of case management software products are available from
private suppliers. Each of these is different and geared to meet a
particular need, so it is important that you know exactly what use you want
to make of the product before you buy. Costs can vary hugely, too, so
it pays to do some research before you buy.
For example, find an MP’s office which uses the product which
interests you, and ask how it works for them.
Before deciding to
use any of these, please consult the Parliamentary Communications
Directorate (PCD) to ensure compatibility with software supplied by the
House of Commons. Talk to Peter Beasley
on 020 7219 8808.
Here are brief
details of some of the products commonly available. In addition, there are a
number which are developed specifically for use by solicitors.
Inclusion
in this list does not imply any sort of approval, and you are recommended to
undertake your own enquiries. Prices
are approximate and were correct in early 2004.
Again, please verify with the supplier.
AIMS
Advice & Information Management System
Costs: £400 + VAT for
core package (August 2005).
The AIMS core system provides: capture of individual client details; contact
and problem counts; user information and person profiling; work details and
outcome monitoring; suite of standard and ad-hoc reports.
Contact: AIMS@lasa.org.uk.
Website: www.lasa.org.uk which includes
Flyer covering training course contents.
CFL
Caseworker
Supplied by
Computing for Labour. Available to staff of Labour Members only.
Costs: A one off payment of £100 for the cost of the licence plus a
compulsory annual charge of £235 for upgrades and helpdesk support.
Compatible with Microsoft products.
Training is available care of Computing for Labour. Contact: Andrew Hudson
0207 802 1558. Email: cfl_admin@new.labour.org.uk
Website: www.cfl.labour.co.uk
CMITS
Case Management, designed for Members of Parliament
Costs: variable
costs from £900 to £2,000 for the networked version.
The system complements the hardware provided by the Parliamentary
Communications Directorate and is compatible with Microsoft Office products.
For those using laptops it is also possible to have the system installed for
use on the move.
For more information contact Martin McSweeney on 01226 341287 or 07971
087159 Alternatively consult
their website www.itos.co.uk
or e-mail martin@itos.co.uk.
Livelink
Supplied by
Deltascheme.
Costs: A one off payment in the region of £250 plus an optional annual
payment of £100 for maintenance, support and help desk services.
Contact: Duncan Williams 01202 710022. duncan.williams@deltascheme.com.