Verification of Social Media accounts


The Members’ Security Support Service (MSSS) is able to assist you with getting your Member’s social media accounts verified.  This will mean that a blue tick will be shown against the username of the account.

Why is this important?

Simply put, it shows that you are who you say you are.

MPs are often the subject of fake or imposter accounts, and by getting the account verified, the public can be assured that it genuinely is the MP’s own account and not an impersonator.  It also makes it much easier for social media platforms to take action against fake accounts.

Unfortunately, there’s nothing that can be done about parody accounts which are clearly identified as such.

Find out how to contact MSSS here:

Face Coverings on the Parliamentary Estate

Man wearing a mask

(as of October 16)

Posters are now in place to strongly encourage all colleagues to wear face coverings when moving around the estate and in areas where social distancing is difficult. Two metre social distancing must continue to be followed wherever possible.

Please be mindful that some people are exempt from wearing face coverings for health or disability reasons.

Before putting on a face covering you should wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser.

A face covering should:

  • cover your nose and mouth while allowing you to breathe comfortably
  • fit comfortably but securely against the side of the face
  • be secured to the head with ties or ear loops
  • be made of a material that you find to be comfortable and breathable
  • ideally include at least two to three layers of fabric

Face coverings continue to be provided from Hall Keepers lodge in the Palace and the 1st floor reception in Portcullis House.

Virtual IT Coaching Sessions for MPs’ Staff


PDS are offering virtual IT coaching sessions to MPs’ staff


PDS local engagement officers would normally travel to visit constituencies to assist MPs and their staff with training and general IT concerns but during the Covid 19 crisis their focus has changed to offer this support remotely. 


You can now book a remote coaching session on a variety subjects including: Cyber Security, Teams, SharePoint, OneDrive and OneNote. Sessions are open to all, you can book for your team or take advantage of a 1-2-1 coaching session. Sessions last 45 minutes and are delivered at your own pace, no previous technical knowledge is required. 


To find out more and book a session click here:

Thursday 29 October – Q&A session on services and support for Members’ staff


The Members’ Services Team is running a phone-in Q&A session for MPs’ staff on Thursday 29 October at 2pm.  This will take place over MS Teams – please email the Members’ Services Team for the link

The areas we can cover include:

  • Support for returning to the workplace
  • HR services
  • Learning and Development
  • Office and personnel security
  • Digital resources including MS Teams and remote working
  • Constituency engagement
  • Wellbeing support
  • House services

During the session, you will be given an opportunity to ask questions to the panel and to other MP offices.

The panel will be made up of:

  • Chris Sear (Members’ Services Team) who will Chair the meeting
  • Georgina Kester (MAPSA)
  • Max Freedman (Unite Parliamentary Staff Branch)
  • Jenny Symmons (GMB)
  • Lyndsey Allen-Trott (Parliamentary Security Directorate)
  • Graham Peek (Parliamentary Digital Service)
  • Veronica McLaughlin (Parliamentary Digital Service)

Each Panel member will have a couple of minutes to introduce themselves and give you key messages about their area of work.  The remainder of the session will be given over to questions and comments from you which the panel will try to answer at the time.  Written summaries will be provided after the events for those unable to attend.

We would also love to hear your views on how we could make you feel part of the Parliamentary community.

If you would like to pre-register any questions, you can do so by emailing, but we will also take questions without notice at the event and we will do our best to answer as many as we can during the meeting.  We will provide a written answer to any outstanding questions.

We are aware that not all of you will be able to attend so this will be the first of several events at different times of the week.