Training Opportunities

Last revised: 28 January 2004

Parliamentary Learning and Development
for Members and their Staff

The House of Commons has awarded to WWP Training a three year contract (from October 2003) for the delivery of training services for Members' staff. All programmes are free and staff who travel to attend these courses can reclaim travel costs via the Department of Finance and Administration and will not need to use their Member's travel warrants.

The following programmes are available to Members' staff over the next few months. Click on the course titles immediately below for dates and outline details. Then click on the titles in the boxes for full information including Course Prerequisites, Course Focus and Performance-based Objectives (PDF files - typically 20 to 30 KB each).

Induction for New Starters
Word 2002 Introduction
Word 2002 Intermediate
Word 2002 Advanced
Powerpoint 2002 Introduction
Excel 2002 Introduction
Excel 2002 Intermediate
Dealing with Difficult or Violent Visitors
Data Protection (half day seminars)
Providing a High Quality Service to Constituents
Managing People (for Office Managers)
Managing the Allowances

Programme	Dates	Location	Objective of the Programme
Induction for New Starters	4 February 18 February 9 March 24 March 14 April 28 April 12 May 26 May 9 June 23 June 7 July 21 July	All in London	The Induction Day is ideal for new starters. The aim of the programme is to familiarise you with important information about working for an MP as well as addressing any concerns that you might have.
Word 2002 Introduction	~~28 January~~ 2 March 11 May 23 June	~~Ipswich~~ Manchester London Birmingham	After participating in this course, you will be able to: Create, save and print a document Perform basic editing operations, such as inserting, deleting and copying text Perform basic formatting operations, such as applying attributes and a new font/size to text, resetting margins, tab stops and line spacing and text alignment in a document
Word 2002 Intermediate	~~29 January~~ 3 March 12 May 24 June	~~Ipswich~~ Manchester London Birmingham	After participating in this course, you will be able to: Use additional techniques for editing and formatting a document Create and format a Word table Create documents in multiple-column format Apply styles to text in a document Use features that are useful in reports Perform a mail merge
Word 2002 Advanced	25 February 30 March 27 May 1 July	Edinburgh London Manchester London	After participating in this course, you will be able to: Use additional methods for editing and formatting your documents Use additional table features Create documents in outline format Use additional methods for creating reports and other multiple-page documents Use graphics and charts to enhance your documents Use the workgroup features of Word Set up and use a Word form Use the Web page features of Word
Powerpoint 2002 Introduction	18 February 20 May 3 June 21 July	London Birmingham London Edinburgh	After participating in this course, you will be able to: Create slides that consist primarily of text Enhance slides using the tools on PowerPoint's Drawing toolbar and the Microsoft Clip Organizer Display tabular information on a slide Use design templates to give your presentations a professional appearance Create notes to accompany a presentation Produce an on-screen slide show
Excel 2002 Introduction	10 February 17 February 24 May	Bath London Windsor	After participating in this course, you will be able to: Create a basic excel spreadsheet Perform worksheet formatting Use basic Excel such as SUM, AVERAGE, MAX, MIN and COUNT
Excel 2002 Intermediate	11 February 25 May	Bath Windsor	After participating in this course, you will be able to: Use advance excel functions Work with Excel�s list management features Represent worksheet data in an Excel Chart
Dealing with Difficult or Violent Visitors	4 March 23 March 25 May 29 June	Newcastle London Edinburgh Bath	This programme will help you to understand the cycle of aggression and equip you with the skills needed to deal with confidence, aggressive and violent behaviour
Data Protection (Half Day Seminars)	25 February 5 May 14 July	Birmingham London Edinburgh	By the end of this half-day course, you will understand the basic principles of data protection and the concept of processing personal data and you will know how to apply these principles in your work in an MP�s office.
Providing a High Quality Service to Constituents	11 February 7 April 3 June	Newcastle London Edinburgh	The programme will be useful for anyone who needs to use their influencing and communication skills to negotiate a solution. This involves both face to face and telephone communication.
Managing People (for Office Managers)	27/28 January 1/2 March 1/2 April 22/23 June	London Birmingham London Bath	Managing an office for an MP carries particular challenges. This course will help you to clarify expectations, to communicate these effectively and then to get the best out of your team. The second day will focus on how to deal with problems such as unsatisfactory performance or attendance.
Managing the Allowances	6 April	London	If you are responsible for managing your Member�s incidental expenses, provision or staffing allowance, this course will tell you all you need to know about drawing up and monitoring the budgets and where to find the rules on the allowances.

If you are interested in attending any of the above mentioned programmes please contact Caroline Tucker at WWP on 0870 606 0088 or caroline.tucker@wwp.co.uk

Current training courses provided by the House of Commons Library can be found on the Intranet.

The Working for an MP website will continue to function exactly as it has, although we shall be giving it a thorough facelift in the next few months. The new-look W4MP will go live in January 2004.

Update 10 October 2003. We are currently in the process of thoroughly revising the four Guides and the Induction Guide. This will not be complete until the New Year. Meanwhile if you have any comments (amendments, omissions, corrections, suggestions, etc) we would like to hear from you. Please use the website's Feedback Form.

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