House of Commons Library Help Hub Community

Have you visited the House of Commons Library Help Hub Community yet?

The Help Hub Community is a forum where caseworkers can ask each other questions, share experiences and provide advice.  They also run regular ‘ask the expert sessions’ with Library specialists.

MPs’ Staff should have been sent an email inviting them to join the community.  If you haven’t received one, please contact helphub@parliament.uk and they will sign you up and send you a link.

HMRC Casework Advice Surgery

HMRC’s next drop-in surgery, to which MPs and staff can bring HMRC-related constituent cases, takes place tomorrow between 11:00 and 13:00 in Room R at Portcullis House.

HMRC experts on tax credits, PAYE and Self Assessment will be available to help resolve cases that your constituents might have raised.  They’ll also take away any more complex cases to get these resolved as quickly as possible.

In addition, HMRC policy officials will be available to answer questions on the loan charge.

Upcoming drop-in details:

  • 18 June, 11:00 to 13:00 Room: P PCH
  • 17 July, 11:00 to 13:00 Room: U PCH

Support in Your Job

Guides

When you begin working for an MP, you will receive a Members’ Staff Induction Pack, including a letter from the Clerk of the House of Commons that provides links to relevant resources on the Parliamentary Intranet and elsewhere.

Here, you will find a collection of guides to good practice that will offer you advice in carrying out the main activities expected of you in your job.  They are constantly being revised and updated, so if you do print a guide out, please remember to check back from time to time.

Your Job

Casework

Your Office

Research

Parliament

Others