Her Majesty’s Revenue and Customs have updated their very helpful booklets, explaining how they can help you to help your constituents. The two booklets are: HMRC Casework guide for MPs and Staff HMRC guide for MPs managing their own tax affairs They are available in the following formats: English Welsh Accessible Version – English only […]
The Hotlines List was updated on 24 September 2019 Please always ensure that you are using the current version of the hotlines list on the intranet, as copies saved to your computer or printed out may be out-of-date, and we sometimes get complaints from organisations when people use out-of-date information. Please go here to see the […]
The NHS in England is made up of, and supported by, a number of different kinds of organisations at local and national level. They have produced a very useful guide to who does what and how NHS services are funded, delivered and regulated for your constituents. If you are an MP or a member of […]
The Department for Health & Social Care has produced a new guide for ministerial correspondence. If you would like a copy, please email email@example.com Please note that this is only available to the offices of Members of Parliament, Members of the Scottish Parliament, Assembly Members and Members of the European Parliament.
The Falkirk office of the CMG is now handling enquiries relating to NW and Northern England. The South West office is handling enquiries relating to the Midlands. The hotlines list will be amended to reflect this change.
The DVLA is currently experiencing some intermittent issues with external telephone calls. This means that some of you may experience problems when trying to call the MP hotline provided by the DVLA. Engineers are working hard to fix the problem. In the meantime, please use the email address provided on the hotline list.
It has been brought to our attention that some of the hotlines numbers have been given to constituents, who have been contacting the MP hotlines directly. This is causing significant problems for the agencies involved. Please ensure that when forwarding correspondence to constituents, that any information relating to the MP hotlines is deleted or redacted. […]
When accessing the UKVI information page for MPs, you will get an error message about the site certificate. UKVI are aware of it and are working to rectify it. In the meantime, the website still works and is accessible, please ignore the security certificate message and choose ‘proceed’ at the bottom of the page to […]
Quick link: The current hotlines list is here. Jump to the list of latest updates These hotline numbers are for the use of MPs, MEPs, MSPs, Welsh Assembly Members and their staff ONLY. DO NOT disclose these numbers to members of the public or to staff in other agencies or the facility may be withdrawn. […]