The extremely popular regional roadshows were suspended because of COVID-19. However, worry not, for the Customer Team has taken them online instead.
Rather than full day events, they have been broken down into 90-minute sessions, giving you a chance to learn about the range of services available, to influence future service provision and to share experience and knowledge with other staff working in your Region.
For full details, please go to the intranet page here: https://intranet.parliament.uk/business-news/news-current-issues/events/regional-constituency-events/
The current schedule is:
- North East – Tuesday 30 June 2020
- West Midlands – Tuesday 14 July 2020
- Wales – Tuesday 28 July 2020
- South West – Tuesday 4 August 2020
- East – Tuesday 18 August 2020
- London – Tuesday 25 August 2020
- East Midlands – Tuesday 1 September 2020
More dates will be added later.
The House of Commons Library has created a page with links to a selection of reports related to COVID-19, including analysis of the Government’s response and policy developments.
To view the page, please click here: https://commonslibrary.parliament.uk/coronavirus/
Douglas Pyper, a Library specialist, will be running an Ask the Expert session – Anti-Social Behaviour, with follow up questions from recent training and any other questions, today between 2pm and 4pm on the Help Hub Community (the new caseworker forum). Doug will answer questions live but you can also post your questions in advance and view responses at any time afterwards.
If you haven’t yet logged on to the Help Hub Community and you can’t find your email invitation please get in contact and we will resend it. Please don’t forward the link to anyone else as it will only work for you, if anyone else wants to join they can get in touch and we will send them a link.
When you click on the link you will need to login in to Office 365 with your parliamentary email and password.
New online resource provided by the House of Commons Library
The Armed Conflict Database provides
in-depth data, timelines and reports on conflicts worldwide.
The ACD enables the user to assess the
effects of armed conflict on a region or a country. Users can view historic
trends and patterns in conflicts and read regular reports on new conflict
The database holds annual figures for
global conflict trends, as well as multi-year statistics on fatalities,
refugees and IDPs.
Special Note : Covid-19 and Casework: Ask the Library
The House of Commons Library ran a series of online training sessions on 25 and 26 June to help MPs’ staff deal with Covid-19 related casework. The programme covered:
- Preventing evictions
- Understanding the data on case numbers and deaths
- The lockdown laws
- The economic impact
- Using the Library remotely
And much more… You can view the recordings of those sessions here: https://parliament.learningpool.com/course/view.php?id=1747
Learning and Development
The main resource for training for Members’ Staff is The Commons Learning and Organisation Development team.
Courses take place both on the Parliamentary Estate and regionally, and if a course of interest is not available at a convenient location or date, they will endeavor to accommodate specific requirements, subject to sufficient demand (12 delegates and above).
Courses are free of charge to all Members’ staff who are paid through IPSA’s staffing allowance and travel costs to training events can be met from the expenses scheme administered by IPSA.
The full course catalogue is available via Act – the Parliamentary learning management system. A list of courses can be found at the bottom of this page.
At the moment, it is not possible to attend classroom based training. However, there are some courses which are available online in a virtual classroom. Please see here for details: https://parliament.learningpool.com/course/view.php?id=1590
House of Commons Library
The House of Commons Library also provides training that may be of value to staff. Courses are open to Members of both Houses, their staff and parliamentary staff, unless otherwise stated on the course schedule and individual arrangements can be made for constituency staff. See the Library’s training page on the Parliamentary Intranet for details and booking.
As you would expect, listing here does not imply any endorsement or promotion of the providers, but we are happy to list any organisation offering relevant training for Members’ staff.
If you have any suggestions, or if you would like your organisation to be featured here, please contact us via our Feedback Form
Current Training Courses
Owing to the COVID-19 pandemic, the Registrar of Members’ Financial Interests will be holding seminars virtually (via MS Teams) until further notice, with each lasting about an hour. How to Support an All-Party Parliamentary Group (APPG) This seminar will cover: Register entries APPG Secretariats (volunteers, Members’ staff, outside organisations) Members and Officers Meetings (including AGMs,…
Policy in Practice are presenting a free online webinar: Recap of the major benefits changes and Coronavirus (COVID-19) 10:30 – 11:30, Wednesday 8 April 2020 Registration required: http://policyinpractice.co.uk/events/ As new measures to control Coronavirus (COVID-19) are introduced Policy in Practice’s Head of Policy, Zoe Charlesworth, summarises the major changes to the welfare system that have…
Here is the current list of training courses from the Parliamentary Learning & Development Team that staff can sign up for. Courses are free of charge to all Members’ staff who are paid through IPSA’s staffing allowance and travel costs to training events can be met from the expenses scheme administered by IPSA. There are…
The course will cover the principles of good written communication and how to put them into practice. It will look at some essentials about the use of language, grammar, tone and writing style and will include an introduction to the ‘Plain English’ approach to business writing. For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=429
This course will cover the elements which make up a compelling speech, focusing on structure and the ability to tailor to the best abilities of the speaker and understanding the needs of the audience. For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=554
This one day course has been designed to provide an initial opportunity to build management capability and will be of particular benefit to those with limited or no experience of line management. For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=1412
This workshop will give Members’ staff the opportunity to think about their roles and identify the tasks that really get results. In addition, delegates will learn a variety of tips and techniques on how to control more of their time, enabling them to focus on their key tasks. For full details and dates, please click…
This session will cover the opportunities and challenges that using social media in the Public Sector presents and introduce delegates to using social media platforms for themselves, their teams and their organisation. For full details and dates, please click here: https://parliament.learningpool.com/mod/facetoface/view.php?f=480
This one day course is designed to equip staff with the skills and confidence to handle challenging conversations with customers or employees in a sensitive and professional way. A person’s emotional state can affect their reactions. Understanding how this happens can help you resolve conflict more successfully. The Samaritans trains their volunteers in active-listening techniques…
Attendees will discuss the causes signs and symptoms of mental health, how to respond to and deal with a situation and how they can support and unburden themselves after the event. For full details and dates, click here: https://parliament.learningpool.com/course/view.php?id=260