TODAY: Ask the Expert – Anti-Social Behaviour

Douglas Pyper, a Library specialist, will be running an Ask the Expert session – Anti-Social Behaviour, with follow up questions from recent training and any other questions, today between 2pm and 4pm on the Help Hub Community (the new caseworker forum).   Doug will answer questions live but you can also post your questions in advance and view responses at any time afterwards.

If you haven’t yet logged on to the Help Hub Community and you can’t find your email invitation please get in contact and we will resend it.  Please don’t forward the link to anyone else as it will only work for you, if anyone else wants to join they can get in touch and we will send them a link.

When you click on the link you will need to login in to Office 365 with your parliamentary email and password.

New online resource – Armed Conflict Database

New online resource provided by the House of Commons Library  

The Armed Conflict Database provides in-depth data, timelines and reports on conflicts worldwide. 

The ACD enables the user to assess the effects of armed conflict on a region or a country. Users can view historic trends and patterns in conflicts and read regular reports on new conflict trends. 

The database holds annual figures for global conflict trends, as well as multi-year statistics on fatalities, refugees and IDPs. 

Training

Learning and Development

The main resource for training for Members’ Staff is The Commons Learning and Development team. Courses take place both on the Parliamentary Estate and in regional cities, and if a course of interest is not available at a convenient location or date, they will endeavor to accommodate specific requirements, subject to sufficient demand.

Courses are free of charge to all Members’ staff who are paid through IPSA’s staffing allowance and travel costs to training events can be met from the expenses scheme administered by IPSA.

Full details can be found in the training section of the Parliamentary Intranet.

The full course catalogue is available via Act – the Parliamentary learning management system.  A list of course can be found at the bottom of this page.

House of Commons Library

The House of Commons Library also provides training that may be of value to staff.  Courses are open to Members of both Houses, their staff and parliamentary staff, unless otherwise stated on the course schedule and individual arrangements can be made for constituency staff.

See the Library’s training page on the Parliamentary Intranet for details and booking.

Other Providers

As you would expect, listing here does not imply any endorsement or promotion of the providers, but we are happy to list any organisation offering relevant training for Members’ staff. 

If you have any suggestions, or if you would like your organisation to be featured here, please contact us via our Feedback Form

Current Training Courses

Upcoming training courses

We have received information about upcoming training courses that staff can sign up for. Courses are free of charge to all Members’ staff who are paid through IPSA’s staffing allowance and travel costs to training events can be met from the expenses scheme administered by IPSA. Full details can be found in the training section …

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Essential Writing Skills for Members’ staff

The course will cover the principles of good written communication and how to put them into practice. It will look at some essentials about the use of language, grammar, tone and writing style and will include an introduction to the ‘Plain English’ approach to business writing. For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=429

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Speech Writing

This course will cover the elements which make up a compelling speech, focusing on structure and the ability to tailor to the best abilities of the speaker and understanding the needs of the audience. For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=554

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Supervisory Management Course

This one day course has been designed to provide an initial opportunity to build management capability and will be of particular benefit to those with limited or no experience of line management. For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=1412

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Taking Control of Your Time & Speed Reading

This workshop will give Members’ staff the opportunity to think about their roles and identify the tasks that really get results. In addition, delegates will learn a variety of tips and techniques on how to control more of their time, enabling them to focus on their key tasks. For full details and dates, please click …

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Media Handling and Social Media

This session will cover the opportunities and challenges that using social media in the Public Sector presents and introduce delegates to using social media platforms for themselves, their teams and their organisation. For full details and dates, please click here: https://parliament.learningpool.com/mod/facetoface/view.php?f=480

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Conversations with Vulnerable People

This one day course is designed to equip staff with the skills and confidence to handle challenging conversations with customers or employees in a sensitive and professional way. A person’s emotional state can affect their reactions. Understanding how this happens can help you resolve conflict more successfully. The Samaritans trains their volunteers in active-listening techniques …

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Mental Health Awareness

Attendees will discuss the causes signs and symptoms of mental health, how to respond to and deal with a situation and how they can support and unburden themselves after the event. For full details and dates, click here: https://parliament.learningpool.com/course/view.php?id=260

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Building Emotional Resilience

Having a good level of emotional resilience can positively affect teams, colleagues, other individuals and one’s own wellbeing, increasing productivity and performance in the workplace. Individuals will have a better chance of delivering results at work if they are able to deal with stressful life events. The course will focus on managing emotional health and …

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Writing a Brief

This course will cover the essentials of good writing which are needed for drafting briefings such as content, structure, layout & use of language that meets the reader’s needs, and the process of drafting, editing and clearing a briefing. For full details and dates, click here: https://parliament.learningpool.com/course/view.php?id=553

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