NEW: courses to help you with casework

The House of Commons Library is offering four new ‘taster’ courses aimed at helping you answer common constituents’ questions in the areas of housing, special educational needs, employment law and anti-social behaviour.

The training will be provided in Westminster by experienced lawyers. You can sign-up via ACT by first logging into the ACT Learning Pool (via Office 365), and then clicking the links below:

Introduction to Housing Law for caseworkers
The Law and Special Educational Needs and Disability
An introduction to employment law for caseworkers
The Law and anti-social behaviour

Once you have registered, we will be in touch with further details.  If you have any questions, please contact or call x3666.

Parliamentary Commissioner for Standards Team training workshops/seminars

The Parliamentary Commissioner for Standards Team is presenting some useful training workshops and seminars.  Book now to secure a place.

Please email: or telephone Pam Morris on 020 7219 3738 to reserve a place.

All workshops will be held in Room “B”, 1 Parliament Street, London SW1A 0AA

Keeping on the right side of the rules: the proper use of Parliamentary resources

  • Tuesday 14 November 1.00pm – 2.00pm

Workshop of how to support an All-Party Parliamentary Group:

  • Wednesday 27 September 11.00am-12 noon
  • Wednesday 18 October 12 noon – 1.00pm
  • Tuesday 14 November 3.00pm – 4.00pm

Seminar on registering MP’s financial interests:

  • Wednesday 27 September 10.00am-11.00am
  • Wednesday 18 October 11.00am – 12 noon
  • Tuesday 14 November 2.00pm – 3.00pm

Parliamentary Outreach – free service for the public

The Parliamentary Outreach service raises awareness of the work, processes and relevance of the institution of Parliament, with the aim of increasing levels of engagement between the public and the House of Commons and the House of Lords.   The service offers free Parliamentary training, monthly drop-in sessions, legislation workshops and more.  The sessions are free and open to anyone with an interest in the areas being discussed.  Lots more information about what they do and their future programme here:

There are four main activities for the service:

  • delivery of tailored information sessions outlining how bills become law, how select committees work and how to find information on Parliament’s website
  • cultural programmes and exhibitions in partnership with local museums, libraries and archives;
  • aiding and promoting the work of select committees, including public meetings in the regions and increasing the range and volume of relevant evidence
  • highlighting the relevance of Parliament to individual regions and devolved areas

For further information on future events organised by the Parliamentary Outreach team, please visit their website.

Speakers Trust

Speakers Trust – Our interactive public speaking and communication skills workshops equip people of all ages and capabilities to communicate successfully. Our one day workshops are designed to teach, in a fast and fun way, how to:

  • Deliver an effective speech
  • Speak with clarity and confidence
  • Overcome nerves
  • Engage an audience
  • Structure an effective speech
  • Improve presentation skills
  • Answer questions without preparation

For further information please visit our website –

“Excellent training – the attendees haven’t stopped talking about it!” – Jamie Cooke, Senior Fellowship Networks Manager, The RSA

Connect Training

Connect Training provides practical, bespoke public policy and communication skills training.  Our courses explain the structure and processes of policy-making, the key issues and hot topics, and the skills and techniques for working with stakeholders and decision-makers – from local authorities and stakeholders, to ministers and officials.

As an award-winning, independent political communications agency, Connect have an unrivalled experience of the people, policies and processes involved in political decision-making. Previous delegates at our courses include public affairs, parliamentary, communications and campaigns staff from a range of leading public sector organisations, industry bodies, trade unions, campaign groups and charities, and the private sector. With a strict limit on the number of participants on each session, these bespoke courses provide the opportunity to engage with and discuss the issues most relevant to your work.


Understanding ModernGov

Understanding ModernGov (UMG) is the training arm of GovNet Communications, the complete public sector communications company.

UMG provides a portfolio of highly informative, interactive public sector and policy training courses, that clearly and concisely explain the workings of Government and Parliament.  Catering for the public, private and third sectors, our courses cover a wide range of areas designed to enrich your knowledge and enhance your skills.  We also produce bespoke training courses for a variety of clients on an in-house basis, and are a supplier to Government of policy skills courses through the Buying Solutions Learning and Development framework.  For more details e-mail or call 0800 542 9440.


Think Productive

Think Productive offers practical support to organisations that want to increase productivity.  We help employees to beat stress, feel more in control and develop playful, productive momentum.  We were bored of the typical Time Management Training formats, so have developed workshops that incorporate ‘at-desk coaching’ to ensure that practical change happens straight away.  Workshops include:

  • Getting Your Inbox To Zero
  • Email Etiquette
  • How to Get Things Done
  • Making Meetings Magic
  • How to be a Productivity Ninja
  • Smells Like Team Spirit
  • One-to-one Consultancy with At-Desk Implementation

“It was a tremendously impressive and useful morning” – Tom Levitt MP

“I’m still keeping my inbox pretty much to zero which is a minor miracle. I know this sounds completely bonkers but I really think the ‘inbox to zero’ and ‘How to Get Things Done’ sessions are the most useful training sessions I have ever been on.  I don’t know if this is connected but I have definitely felt calmer and less stressed since the sessions and I genuinely feel a bit more in control of my workload.” – Zoe Pronger, The Cabinet Office



From their website:

Each year, we deliver training to hundreds of organisations throughout the UK and ROI. Our expertise stems from 60 years’ listening and supporting vulnerable people.

We offer a range of pricing options for all sectors.


Financial Ombudsman Service

Helping your constituents with money worries and complaints – free training from the Financial Ombudsman

If a constituent can’t sort out a problem with a financial business – whether it’s their insurer, bank or mortgage company, a lender or debt collector – the Ombudsman can help find a way forward.

Set up by Parliament, we’re here to resolve complaints fairly, quickly and informally – as an alternative to the courts. Independent and unbiased, we’re completely free for constituents to use. We can also help very small businesses.

We run free training across the UK to help MPs and their caseworkers – alongside other community advisers – resolve their constituents’ money worries.

Our practical half-day workshop will cover:

  • the role of the ombudsman, our powers – and how to use us
  • our approach when someone is having serious money problems
  • our approach when someone is struggling to pay back a loan

But we also want to hear from you – and we’re always happy to talk through specific local issues and the problems your constituents are bringing to you.

To find a free training event near you and book a place, check the news and outreach pages on our website and apply for the event you’re interested in.

Our events run for half a day and refreshments will be provided. If you have any other questions, please email

We’ve also run successful constituency events with MPs. If you’re interested in working together – or if you think there’s any other way we can help you – please email

Industry and Parliament Trust

From their website: 

The IPT is an independent, non-lobbying, non-partisan charity that provides a trusted platform of engagement between Parliament and UK business. The IPT is dually supported by cross-party representation of senior parliamentarians on its Board of Trustees, and through the patronage of its industry supporters. The IPT is non-party political and works with all parliamentarians and businesses of any sector or size.

The IPT creates an environment that supports trusted, open and two-way dialogue between Parliament and UK business. IPT platforms engage, educate and inform, create lasting relationships and facilitate the exchange of ideas. Specifically, we aim to:

  • Equip parliamentarians from all parties with a greater understanding of commerce and industry through non-partisan platforms
  • Enable businesses of all sizes and from all sectors to develop knowledge of parliamentary and legislative processes
  • Enrich policy debates by deepening the dialogue between Parliament and industry
  • Support the efficient administration of government through our Civil Service Attachment Scheme