Essential Training for Members and Their Staff – Please help us test it before launch

“New essential training coming for all Members and Members’ staff which will be Mandatory each year – Please help us test it before launch”.

The new content replaces the existing need for the individual courses and instead wraps all essential training into one package.

We are looking for you to test whether this module is ‘user friendly’ ‘easy to complete’ and ‘and achievable from a time perspective’

Your feedback is really important – your assistance will mean that when we launch, you will already be compliant for the year ahead.

We are planning to test on 4-6 June and 10 June.

Contact learninganddevelopment@parliament.uk or call 020 7219 5144 to sign up.”

Westminster Professionals

Westminster Professionals

Training, networking and support for those in and around Westminster

  • Training delivered by political professionals who understand your daily challenges
  • Networking opportunities across Parliament – strengthening your connections, giving you new ideas and enhancing your career prospects.
  • Support for you and your office with individualised training, advice and services

Conversations with Vulnerable People

This one day course is designed to equip staff with the skills and confidence to handle challenging conversations with customers or employees in a sensitive and professional way.

A person’s emotional state can affect their reactions. Understanding how this happens can help you resolve conflict more successfully.

The Samaritans trains their volunteers in active-listening techniques using a model known as the ‘listening wheel’. This course will cover these techniques to help you build rapport with a person in order to alleviate their distress and de-escalate any anger and aggression, which can be used to great effect in the workplace.

For full details and dates, please click here: https://parliament.learningpool.com/mod/facetoface/view.php?f=518

Building Emotional Resilience

Having a good level of emotional resilience can positively affect teams, colleagues, other individuals and one’s own wellbeing, increasing productivity and performance in the workplace. Individuals will have a better chance of delivering results at work if they are able to deal with stressful life events.

The course will focus on managing emotional health and empowering delegates to support others. It will help delegates to identify and respond to increasing demands in a way that helps them to get through challenging situations and continue to learn and grow.

For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=575