Help and Advice for Staff

Help and advice for those working for an MP

Much of the information you need to help you get started is available in the Members’ Handbook (intranet), which is the definitive guide to the services available.

The Members’ Staff Handbook (intranet)should be used in conjunction with this, as it contains information for Members’ staff both in the constituency and at Westminster.

The Digital Service will provide you with computer equipment, network services including Wi-Fi on the Parliamentary Estate, broadband off the estate, 24/7 online and telephone support, face to face drop-in centres in Westminster and next day on-site support for computer equipment across the UK. You will need your Parliamentary email in order to access the intranet, where you will find a lot of valuable help, especially from the Commons Library  Hub.

MPs’ staff can now sign up for an induction course. Lasting 3 hours, it covers some of the key things you need to do your job, keep safe on the Parliamentary estate and find your way around. Details are on Act (Intranet).

In addition the regular regional events continue – details are on the Intranet.

Whether you are new in the role or have been working for an MP for years, Chris Sear, Head of Customer Services for the Customer Team, is very happy to discuss any issues you might have.